Quick Summary: Pollack shares key de-escalation strategies that help employees stay calm, defuse tense situations, and promote a respectful ... What if the angriest people you meet aren't your enemies—but just overinflated blowfish?
Assertiveness Training Video An Angry Customer Optimal Response - Planning Snapshot
Overview
Pollack shares key de-escalation strategies that help employees stay calm, defuse tense situations, and promote a respectful ... What if the angriest people you meet aren't your enemies—but just overinflated blowfish?
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- Pollack shares key de-escalation strategies that help employees stay calm, defuse tense situations, and promote a respectful ...
- What if the angriest people you meet aren't your enemies—but just overinflated blowfish?
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